Contact Us

We're here to help.

If you have any questions about your order, products, shipping, returns, refunds or your shopping experience, please contact our customer service team.

Customer Service

Email: service@homemona.com

For questions about an existing order, please include your order number so that we can locate your order and assist you more efficiently.

Order Support

When contacting us about an order, please include:

• Your order number
• The name used when placing the order
• The email address associated with your order
• A brief description of your question or concern
• Photos or other relevant information, where applicable

Please do not send complete payment card numbers or other sensitive payment information by email.

Business Information

LUMEN STAR LTD
Company Registration Number: 17407229
OFFICE 15733, INITIAL BUSINESS CENTRE
UNIT 7, WILSON BUSINESS PARK
MANCHESTER
UNITED KINGDOM M40 8WN

Email: service@homemona.com

We aim to respond to customer enquiries as soon as reasonably possible.